Privacy Policy
Last updated: August 9, 2026
Radiant Spaces (“Radiant Spaces,” “we,” “us,” or “our”) provides residential cleaning services in Windsor, LaSalle, and the surrounding Windsor-Essex area of Ontario, Canada. This Privacy Policy explains what personal information we collect, how we use it, and the choices you have. We handle personal information in accordance with Canada’s Personal Information Protection and Electronic Documents Act (PIPEDA).
Information we collect
We collect only the information we need to quote and deliver our services:
- Contact details — your name, phone number, and email address.
- Service details — your address or service area, home size, cleaning type, frequency, add-ons, and any notes or access instructions you provide.
- Communications — messages you send us by form, email, text, or phone.
- Basic site data — standard technical information (such as approximate location and device/browser type) that your browser sends when you visit our website.
How we use your information
- To prepare and send you a quote.
- To schedule, deliver, and follow up on cleaning services.
- To respond to your questions and provide customer support.
- To send service-related messages (such as booking confirmations and reminders). We will only send marketing messages if you ask us to, and you can opt out at any time.
- To keep records and meet our legal and accounting obligations.
How we share information
We do not sell your personal information. We share it only with:
- Our cleaning team, so they can reach your home and complete the service you booked.
- Trusted service providers that help us operate (for example, scheduling, payment processing, or email tools), limited to what they need to do their job for us.
- Authorities, when required by law or to protect our rights, safety, or property.
How we protect and keep your information
We use reasonable administrative and technical safeguards to protect your information. We keep it only as long as needed to provide services and meet legal, tax, and accounting requirements, after which it is securely deleted or anonymized.
Your choices and rights
You may request access to the personal information we hold about you, ask us to correct it, or ask us to delete it. To make a request or opt out of non-essential communications, contact us using the details below.
Contact us
Questions about this policy or your information? Email us at clean@radiantspaces.ca or call/text (226) 554-1190.